고객 만족도(CSAT) 및 순 추천 지수(NPS) 추적기
=AVERAGEIFS($C$2:$C$100,$D$2:$D$100,E2) & " CSAT Score" & " | " & (COUNTIFS($C$2:$C$100,>=9"ADVERTISEMENT - IN-ARTICLE
전문 가이드
$D$2:$D$100
=AVERAGEIFS($C$2:$C$100,$D$2:$D$100,E2) & " CSAT Score" & " | " & (COUNTIFS($C$2:$C$100,>=9"