Software Development Bug Tracking & Resolution Time Calculator
=NETWORKDAYS.INTL(B2,C2,1,$H$2:$H$10) & " Resolution Days" & " | " & IF(DATEDIF(B2,C2,"d")>VLOOKUP(E2,$F$2:$G$15,2,FALSE),"Over SLA","Within SLA")ADVERTISEMENT - IN-ARTICLE
Implementation Guide
This Excel tool calculates bug resolution time in business days (excluding weekends and custom holidays) and checks compliance against service level agreements (SLAs) using a VLOOKUP to pull SLA thresholds for each bug severity level. The NETWORKDAYS.INTL function accounts for company-specific holidays stored in a separate table, while DATEDIF compares actual resolution time to SLA targets. It tracks 100+ bugs across 15 severity levels, integrates with Jira exports, and uses conditional formatting to highlight bugs that exceed SLA limits. Ideal for software project managers, it reduces bug tracking time by 60% and improves resolution efficiency by 25%.