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Automated Customer Segmentation K-Means Prep & Cluster Profiling Sheet

Seed: Customer features table normalized, K input: choose k cell, distance calc helper, centroid initialization guidance
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Implementation Guide

This preparation worksheet standardizes customer features, handles scaling (z-score), encodes categorical variables, and prepares a sample CSV for k-means clustering. It includes helper computations for elbow method metrics (within-cluster SSE) and profiles clusters by summarizing demographic and behavioral means for each cluster. The sheet documents preprocessing steps for reproducibility and suggests labeling heuristics for operational use (e.g., high-value, frequent). After clustering in Python/R, import cluster labels back to the sheet for profiling and segmentation activation. The workbook supports iterative segmentation refinement and downstream activation lists for marketing or product teams.

💡 Expert Q&A Insights

Q: \

How to choose k?\" \"

Q: Use the elbow method and silhouette scores; run multiple seeds to check stability.\" \n\"

Can I cluster categorical-heavy data?\" \"

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